Our Pledge to
agencies are insurance and financial services firms whose access
to multiple companies and commitment to quality service enable us
to offer our clients competitive pricing, a broad choice of
products and unparalleled advocacy.
As a Trusted
agency, we are dedicated to you and are committed to
treating you as a person, not a policy. This commitment
means we shall:
• Work with you to identify the
insurance and financial services that are right for you, your
family or your business, and use our access to multiple companies
to deliver those products.
you through the claims process for a prompt and fair
resolution of your claim.
solve problems related to your coverage or account.
the coverages and options available
to you through our agency, at your request.
your phone calls and emails promptly
and respond to your requests in a timely
• Provide 24/7
services for our customers, offering any or all of the
following: emergency phone numbers, Internet account access,
e-mail and call center services.
• Use our experience and multiple
company relationships to customize your
coverage as needed.
• Commit our staff to continuing
education so they may be more knowledgeable in serving
• Treat you with respect
• Conduct our business in an ethical
We pledge this to you, our clients,
and ask that you let us know if we fail to meet our commitment, so
we may take corrective action.